House Manager
Pledge Lewiston
House Manager
Full Time • Pledge Lewiston
Benefits:
- 401(k)
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Job description:
Annual Salary: $37,440
Compensation Structure: Salaried (40 hours/week) with stipend for hours worked beyond 40
Compensation Structure: Salaried (40 hours/week) with stipend for hours worked beyond 40
Are you a compassionate leader ready to make a real impact?
Pledge Residential Care is seeking a dedicated and motivated House Manager to lead one of our residential programs supporting individuals with intellectual disabilities, autism, and related needs. This role is ideal for a hands-on leader who is passionate about person-centered care, staff development, and maintaining safe, respectful, and empowering home environments.
As a House Manager, you will serve as the primary leader of the home—ensuring quality services, regulatory compliance, and a positive culture for both individuals supported and staff.
What You’ll Do
As a House Manager, you’ll wear many hats—and every one of them matters.
Lead with Purpose
- Provide leadership, guidance, and supervision to Direct Support Professionals (DSPs)
- Coordinate services for individuals with a wide range of emotional, behavioral, medical, and developmental needs
- Serve as the primary point of contact for day-to-day program operations
Support Daily Living
- Oversee daily routines including personal care, meals, habilitation activities, and community engagement
- Ensure services promote dignity, independence, choice, and meaningful participation
Promote Health & Safety
- Maintain a safe and healthy home environment in compliance with agency policies and Maine DHHS/OADS regulations
- Coordinate medical appointments, medication oversight (as applicable), and follow health and safety protocols
- Respond to incidents and emergencies appropriately and in accordance with policy
Manage with Care
- Schedule staff, ensure adequate coverage, and provide on-call support as required
- Train, coach, and mentor staff to meet performance, compliance, and care standards
- Participate in staff evaluations, corrective action, and ongoing development
Build Relationships & Community
- Communicate professionally and collaboratively with individuals supported, families, guardians, case managers, and state partners
- Foster an inclusive and respectful home culture that supports belonging and community integration
Drive Excellence
- Oversee household operations including cleanliness, maintenance, supplies, and documentation
- Ensure accurate and timely completion of required records, reports, and logs
- Monitor program needs and communicate concerns or improvement opportunities to leadership
Key Responsibilities
- Supervise daily operations of a residential program
- Support and monitor implementation of service plans, behavior support plans, and safety plans
- Train, supervise, and support DSP staff
- Maintain compliance with licensing, documentation, and agency standards
- Ensure the home remains clean, organized, and well-maintained
- Provide on-call coverage and fill in when necessary
- Track hours worked beyond 40 and follow stipend compensation procedures
What You Bring
Education / Experience
- High School diploma, or Human Services, or a related field OR
- 3–5+ years of experience in residential services with supervisory or leadership experience
Skills
- Strong leadership, organization, and problem-solving skills
- Excellent written and verbal communication
- Ability to manage multiple priorities in a fast-paced environment
Technical & Licensing
- Comfortable with digital documentation systems and Microsoft Office
- Valid Maine Driver’s License with acceptable driving record
Preferred
- Experience working with Maine DHHS/OADS or similar regulatory bodies
- Knowledge of Section 21 / residential services
Why Join Pledge Residential Care?
At Pledge Residential Care, leadership matters. House Managers play a critical role in shaping the quality of life for the individuals we support and the success of our teams. We value accountability, compassion, teamwork, and growth—and we support our leaders with training, structure, and clear expectations.
This is more than a job. It’s an opportunity to lead with purpose and make a meaningful difference every day.
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Work Location: In person
Compensation: $37,440.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Who We Are
PLEDGE RESIDENTIAL CARE provides in-home care and support services under a Home and Community-Based Waiver for adults with intellectual disability, mental health, and physical disabilities who meet institutional levels of care and choose to live in the community. Our support services are designed to maximize the opportunity to achieve the greatest degree of self-sufficiency and independence chosen by our members.
Mission Statement
PLEDGE RESIDENTIAL CARE serves people with IDD/ASD, Section 21 and Section 29, providing a safe and conflict-free environment for people with IDD/ASD.
- We advocate for individuals to achieve their day-to-day goals in an integrated community setting.
- We care about the future of individuals by helping connect them to community resources.
- We seek to enhance collaboration among clients and their families with DHHS and with our agency.
- We promote the quality of services by ensuring clients’ needs and rights are voiced, represented, and integrated through Person-Centered Planning.
- Our DSPs provide valuable life skills development as part of the Individual Plan of Care.
Vision Statement
We envision individuals living in an integrated setting in an inclusive community and growing in his or her confidence in their ability to meet their daily goals.
Core Values
At PLEDGE RESIDENTIAL CARE, we value and respect every human being regardless of his/her health or disability status; and we believe in equality for all. Every client has rights. Our core values include integrity, respect, dignity, celebration, continuous improvement, and empowerment.